In retail, employees come and go….A LOT!! There is a lot of turnover, a lot of part-time staff, a lot of temporary staff for busy periods,  and a lot of new hires for high growth retailers. Retailers have multiple systems …

Can a retailer have an effective Omni-channel retail strategy without a proper MDM approach? Let’s break this down further and see what conclusion we come to. First, let’s start off with some basic definitions, as per Wiki: Omni-channel Retailing – …

Any discussion of value in business leads us to benefits.  We talk about them all of the time in IT.  But what are they really?  My good friend and business advisor, Professor Bill Robinson, has developed a methodology to classify …

I just finished reading the RIS News/Gartner report on Retail Technology.   As always Jeff Roster of Gartner does a terrific job navigating the numerous trends that he and Gartner have been so ably tracking.  I was stuck by the overwhelming need …

Brick and mortar retailing is about “place”.  This is reflected in your information systems where every system requires a location table.  You can’t pay the associates, track their time, manage their work schedules, nor distribute the goods without a store …