Some Of Our Clients

Entering a single purchase order with new items and packs was taking our buyers over 13 minutes. The process was slow, cumbersome, and error prone. At peak times, we had to hire temps just to get everything in the system. We worked with RIBA Retail and implemented their PO Express App. We customized our process and enforced our business rules to eliminate data entry errors and it now takes the buyers less than 3 minutes to enter an order with fewer errors! The buyers are now able to enter orders in a timely manner, and since this App works on the web, they can also enter their orders on the road; from home, from showrooms, or from their hotel. The buyers’ reaction; “awesome!!”.

Donna Montesion, Senior Business Analyst, BigM

Our buyers required an automated process to import orders from their spreadsheets (integrating their spreadsheets with our back office system). We discussed the requirement with Rick who understood the buyer’s request right away and was able to build the solution we needed. Essentially, RIBA’s Transformer tool parses and validates the data and prepares the required import files. This is all automated and provides the appropriate logs, error messages, and alerts needed. I recommend working with RIBA as they have a wealth of technical retail experience and can handle virtually any integration work.

Doreen White Ritter, Vice President Retail IT, DKNY

Thanks to RIBA Retail for successfully completing all our data conversions on schedule, as we implemented our new Epicor Retail solution. We had an aggressive 5-month timeline and data coming from multiple data sources; RIBA proved to have the experience, methodology, and dedication to get this project done on time and within budget. Selecting RIBA Retail to manage our data conversion was a good choice.

Terrance Young, Tory Burch LLC

We chose RIBA Retail to help us with our implementation of Epicor because of their in depth understanding of the Epicor data structures, their solid retail background, their impressive data transformation methodology, and their general professionalism as project managers. We are happy to have partnered with RIBA for this project.

Harvey Borden, CIO, Big M Inc.

RIBA Retail came highly recommended to us, as we struggled through a number of issues on our data conversions and integration with Epicor’s Connected Retailer. RIBA was able to help almost immediately. They jumped right in and resolved a number of our issues and was able to quickly develop some key integrations that were taking us a long time to complete. RIBA Retail has been a truly professional partner and we continue to rely on RIBA Retail’s application integration services on an ongoing basis.

Ekta Chopra, VP of Technology, Charming Charlie

With our first UK store opening in less than 3 months, we needed to integrate our new POS and new ERP system in a very short period of time. We had heard RIBA Retail were experts in this area and contacted them to discuss the project. We spoke to Rick and he understood exactly what had to be done. The guidance from RIBA in working with a complex Transaction Log was invaluable. RIBA Retail delivered a high quality solution using their Transformer tool, which we continue to use on an ongoing basis. I am very happy we partnered with RIBA.

George Peppin, Manager Retail Systems, Eileen Fisher

Rick Boretsky was valuable in guiding our team through the selection process of a new retail operations system. His vast experience and knowledge of the industry provided us with a quick and systematic approach to this search. Rick was able to quickly grasp our needs and turn this into meaningful requirements for our vendor search. We are very satisfied with the results delivered and our final decision based on Rick

David Cook, Corporate Director of Retail Systems, Six Flags

I have worked with RIBA Retail on a number of projects and would, without hesitation, recommend them to anyone that is looking for business savvy technology specialists. They understand the importance of aligning the technology to the strategy of the business. On one particular project, I asked RIBA to help us customize a Loss Prevention application that we had installed much earlier and were not getting as much return on our investment as we had predicted. We brought RIBA in to help us leverage this tool so as to achieve the greatest benefit from it as possible. As a result of this engagement, we were able to develop key performance indicators specific to our business and thus gain actionable reports that enabled us to go into the field and immediately address any issues that were uncovered. The key to making this manageable was to create exception reporting that triggered events for our LP staff to immediately investigate. Within six months, the ROI on the application and the professional services engagement was surpassed by 80%.

Scott Saban, VP of Operations & Information Technology, K&G Fashion

Rick Boretsky provided us valuable guidance in our data mapping and conversions to a new system. His experience in retail systems and knowledge of retail enabled him to quickly understand our environment and adapt it to this project. Rick was a dedicated resource and provided an outstanding level of service to everyone on our team.

Patrick Boulard, Vice President of IT, Urban Brands

I would like to take this opportunity to thank you for all of your efforts in making our merchandising and operational software changeover a seamless one. Your suggestions and recommendations during the process literally kept us "in business".

Jack Freedman, Director Planning, Paul Stuart